Leadership & Executive Training

Effective Communication for Leadership
All facets of leadership within a company need to understand the process and significance of excellent communication skills at work. Topics to include:  Communication Applications, Principles of Effective Communication, Communication Styles, Active Listening Skills and Planning your Message

Effective Coaching
Understanding how to analyze unsatisfactory performance is equally important as recognizing and responding to good performance.  Topics to include:  Reducing Defensiveness, Reframing and Steps of Coaching Discussion

Giving & Receiving Feedback
All leadership principals within a company need understanding of the importance of supportive and constructive feedback.  Equally important is the timing of the feedback.  Topics include:  When to Use Feedback, Constructive Feedback and What is Constructive Criticism?

Delegating & Directing
All leadership needs to understand the rationale for Delegating and Directing employees.  Topics include:  Guidelines for Delegating & Directing, Logical Order of Information and Overloading Employees.

Effective Decision Making
How can we be sure we have the "right" decision?  Learn how to develop a clear problem statement.  Topics Include:  Six Step Process for Decision Making,  Guidelines for Cause and Effect Analysis,  Data Collection Plan and Generating Possible Solutions

Motivation
Retaining loyal employees can take more than a salary raise or bonus. Learn how motivation works.  Topics include:  Performance Factors, 13 Ways to Motivate your Staff and Satisfiers/Motivators/ Dissatisfiers

Performance Management
Regular feedback to an employee can increase employee morale and retention. Learn the latest approach to performance management and increase an employee's expectations and motivation in the company.

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