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 Elaine Henderson
Founder, Executive Trainer
Elaine Henderson, M.A., Speech
Communication, is an experienced trainer and dynamic public speaker.
She has taught communication, marketing, and writing classes at
Ohlone College, De Anza College, Evergreen Community College, DeVry
University and California State University, Hayward where she also
received the distinction of Outstanding Graduate Instructor for 3
years.
Additionally, she worked as the
Training and Education Manager for a large corporation in the Bay
Area where she created a Training Department for 6 companies within
the corporation..
As a trainer, Elaine has taught: Basic Communication, Customer
Service Skills, Leadership Skills, Team building, Effective
Presentations, ESL, Conflict Resolution, Anger Management, Sexual
Harassment, Mentoring and Management Skills, Motivation,
Delegation, Giving and Receiving Feedback.
Elaine will also provide individual
coaching as needed for CEOs, Presidents & company leadership. Elaine
has facilitated many experiential learning workshops for companies
throughout California, Washington and Arizona.
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 Rae Ann Ianniello
Director of Business Development, Corporate Trainer
Rae Ann Ianniello
is the Director of Business Development for HCCA. With over 20 years
of business background, Rae Ann has experience as a Human Resources
Manager, Program Manager, Consultant, and College Professor. She has
provided professional and consulting services for numerous
organizations including Berg Electronics, Comac, City of Fremont,
Clorox, Lam Research, NUMMI, Orcon Corporation, and Ross Stores.
Rae Ann received a
Masters degree in Communication from California State University,
Hayward, as well as a Certificate in Human Resource Management. She
holds lifetime teaching credentials in both Language Arts and Office
Technology. A dynamic, hands-on instructor, Rae Ann has developed
and presented workshops in the areas of Communication, Business
Writing, Business Strategy, Human Resources, and Organizational
Development. |
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 Vivian Grijalva
ESL Instructor, Spanish Interpreter Vivian
Grijalva has a BA in Spanish and French from Montclair
University. She is an experienced sales professional in mortgage
lending and financial markets
for the past 10 years. As a prior teacher
she brings her bilingual skills in Spanish where she has
translated and interpreted independently as a consultant and
tutor.
Her communication and presentation skills
have been an asset in all aspects of her work experience.
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 Vickie Bales
Administrative Assistant Vickie has 15 years
of office experience. She began her career as a receptionist
and worked her way to become the Administrative Assistant for a
large dental practice in the Bay Area. Because of her great
organizational talents, Vickie soon learned all aspects of
running a dental practice and was highly valued by her employer.
After working and raising two daughters, she joined HCCA in
September 2007.
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